Scooto On Demand Delivery Startup

Scooto is an on-demand delivery and on-demand ride-hailing app leveraging already heavily used scooters and toktoks in emerging markets. Scooto was part of a cohort of market experiments for a New York City investment fund.


Arrow 783 Rides Completed
Arrow 371 Survey Completed
Arrow 405 Users

Objectives

Provide quantitative and qualitative analysis to understand the market opportunity and challenges as well as validate or invalidate the new category/product at both ends of the marketplace.
Competition: Uber, Careem, Halan, Pathao

Squad Deliverables

Qualitative

  • Riders surveys (pre and post rides)
  • Captains (drivers) interviews
  • Prospective riders interviews

Quantitative

  • Ads and landing page experiment
  • Offer and pricing by cohorts
  • Persona analysis
  • Messaging and positioning experiments

Market research

  • Demand Analysis
  • Competitive Analysis
  • Interviews with competition’s user base

Results (Experiment metrics)

783 rides completed in 1 week

45 captains

405 users

381 survey completions

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